#1 - Some Contributors suggest restarting in Recovery Mode and choosing to Reinstall the Operating System over the existing installation. The steps in #1 below is predicated on the Offending Application has been Removed as per the Developers Specific Instruction Read some of the posting and arrive at your own conclusions.Ī - Specific to CleanMyMac aka “ BrickMyMac “ This will include CleanMyMac, aka “ BrickMyMac “ What the Application may do to the computer is up to the User to check this out before purchaseĪny of the below should be removed as per Developers Instructions Applications/ CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/amework/Versions/A/Resources/Autoupdate.appĪ - Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster.Ĭertain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. Applications/ CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Applications/ CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Q - CleanMyMac X HealthMonitor (MacPaw Inc. installed )Įxecutable: ~/Library/Application Support/ CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater Unfortunately, the Application " Clean My Mac4 " has been installed and used on this computerĪll the other issues in the report become very secondary to the importance of the damages CMM4 has been inflicted on this computer Post back the Full Report - copy and paste - > using the Additional Text Icon ( 3rd Icon to last ) <<<< The Report will Not Reveal Any Personal Information. The application is free or paid from added features. It makes a coherent and readable inventory of both the Hardware and Software used on the computer This is a Diagnostic Tool that makes no changes to the computer. Then log out of the Main User account and log into the dummy account and test again if the issue persists.Ħ - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.ħ - Download the Application Etrecheck directly from the Developer. To further isolate this - Set up users, guests, and groups on Mac. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performanceģ - Does the issue present in this mode ?Ĥ - Sometimes a Safe Boot followed by a Normal Boot will just put things right.ĥ - If not - there could be something in the main User Account playing up. The boot up will be slow and can take some time - Normal.Ģ - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. Still no resolve - move onto Step 7 and follow instructions thereinġ - Restart in Safe Mode. Still having issues, move onto Steps 5 and 6 and Test Again Suggest the User start with Points 1 to 4 and then Test Mackbook Pro (Retina, 15-inch, Late 2013) I will occasionally charge it and make sure it's up to date. I feel bad cause this is the second MacBook Pro we have owned and both have faulted her and she maybe uses it once a month or every other month to do online shopping. The wheel will turn back into the mouse pointer and the top bar will disappear and the dot under the Finder app will blinkĬomputer screen will go to a series of Chinese letters with the power icon behind it and reboot. The screen will turn black and the mouse will appear against the black background with no icons. When it boots up, it will get to the desktop and the mouse will turn into a spinning wheel for a while and one of a few things will happen: She hardly ever uses it and it seems to be stuck. Spinning color wheel after startup MacBook Pro (Late 2013) Trying to find out what happened to my wife's MacBook Pro.
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